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How to Reset a Password

If you can't remember your password, we'll need to reset that for you. Simply click here to change it. If this still doesn't work please contact us and we can help you.

Privacy

In accordance with the new and updated data protection act we promise to keep your information private and secure. To read more about our privacy policy please see here.

Deleting Your Account

If you would like to delete your account and have all of your information removed from our user database, please contact us at [email protected]. We want feedback from our customers, good or bad! Please let us know why you have decided to

Shopping Without an Account

You do not need to set up an account to shop with us! We have the option to checkout as a guest in our regular store. All we'll need is your contact and shipping information!

Wish Lists

To access your wish list, please make sure you are logged in to your account and then click this link here.

Pre-Cart

If you are intending to use the Pre-Cart feature on our site, you WILL need to create an account. Follow this link to get started!

Sharing Your Password

If you have multiple people login to your account simultaneously, it will create the appearance of a bot and your order runs the risk of being canceled.

What’s happening with Knitted Together?

We are phasing out the Knitted Together loyalty program, with an anticipated end date of July 1, 2023. Knitted Together shipping benefits will remain in effect until June 30, 2023. The Knitted Together Program is subject to change and/or cancellation