All customers are responsible for import duty, VAT, or other taxes outside the US, and these charges are not included in the cost of shipping. Unfortunately, we are unable to mark merchandise as "gift" or "no commercial value." Refusing to pay duties will not return your package to Misha & Puff and no refunds will be issued.
If your order is being held in customs, we recommend reaching out to your local customs agency for details on cost, and what additional information is needed to get your order released. Rejected packages will not be accepted or refunded.