All articles

Made to Order Address ChangeUpdated 2 months ago

While we do not typically support address changes, if you need to make an adjustment before your order is scheduled to ship, you can make address changes for MTO items via the unique link in your original Order Confirmation email.

Here's how to do it

  1. Open your order confirmation email and click on the "Edit Address" button. Any MTO pre-orders still available for address editing will be visible on this page.
  2. Enter the new delivery address details and click “Update Address.”
  3. You're all set!

Please Note

We do not support changes to the destination country on a MTO pre-order delivery address.

If an address is edited, shipping charges and taxes will not be recalculated, as shipping charges are non-refundable.

Once your order is in processing at our warehouse we are unable to make further changes to your pre-order shipping address.

Was this article helpful?
Yes
No

Need help with something order specific or just want to talk to the team?

Create a support ticket and we'll get back to you in 2-4 business days