Customer Support logo
Customer Support logo

All collections

Made to Order Address Change

While we do not typically allow address changes, if you need to make an adjustment before your order is scheduled to ship, you can edit your Made to Order shipping address directly on our site.

Here's how to do it

Visit this link

Any MTO pre-orders still available for address editing will be visible on this page. To select an order click to edit, click the “Edit Address” button. Once you’re in a specific order, to proceed with edits click the “Edit Shipping Address.”

Enter the new delivery address details and click “Update Address.”

You're all set!

If you are having any trouble making a change to your address using this tool, please email customer support and we'll be happy to help!

Please Note:

We do not support changes to the destination country on a MTO pre-order delivery address. Shipping charges and taxes will not be recalculated after you make an edit to your shipping address.

Was this article helpful?

Need help with something order specific or just want to talk to the team?

Create a support ticket and we'll get back to you in 2-3 business days