Order Edits, Address Changes and CancelationsUpdated 2 months ago
Edits & Cancelations
Orders cannot be edited after they have been submitted. If you wish to cancel your order please fill out this contact form. We will make every effort to accommodate your request, however there may be some instances where we are unable to cancel your order before it ships. If you order has already shipped out, our normal return policy will be in effect.
Cancelation of Backordered Items
We can cancel a backordered item until it is in the processing stage at our warehouse. Once the backordered item is in processing our normal cancelation, order edit and return policy applies.
Misha & Puff is NOT able to alter orders or change a shipping address after they have been placed on our website. Please double-check your address prior to placing your order.
Address Changes for Made to Order
Exceptions to our address change policy can be made in the case of Made to Order items UNTIL the product has arrived at our warehouse and is in process. You can make address changes for MTO items via the unique link in your original Order Confirmation email.