All articles

Order Edits, Address Changes and CancelationsUpdated a month ago

Edits & Cancelations

We have a limited window of time to support order edits and cancelations. Keep in mind we can only make changes before your order is processed.

If you wish to edit or cancel your order please fill out this contact form

We will make every effort to accommodate your request, however there are limitations to the order changes we support, and there may be some instances where we are unable to edit or cancel your order before it ships. If you order has already shipped out, our normal return policy will be in effect.

Cancelation of Backordered Items

We can cancel a backordered item until it is in the processing stage at our warehouse. Once the backordered item is in processing our normal cancelation, order edit and return policy applies.

Address Changes

Misha & Puff is NOT able to alter orders or change a shipping address after they have been placed on our website. Please double-check your address prior to placing your order.

Address Changes for Made to Order

Exceptions to our address change policy can be made in the case of Made to Order items UNTIL the product has arrived at our warehouse and is in process. You can make address changes for MTO items via the unique link in your original Order Confirmation email.



Was this article helpful?
Yes
No

Need help with something order specific or just want to talk to the team?

Create a support ticket and we'll get back to you in 2-4 business days