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Order with Missing or Incorrect ItemsUpdated 5 months ago

If you are missing an item from your order, please reach out to us so we can go over your options. Our missing items policy for domestic orders is to offer a replacement if available or issue a refund. Our missing items policy for international orders is to issue a refund. At this time we are unable to offer reshipments to international customers.

You should also check your email and spam folder to make sure you did not receive an "Out of Stock" notice from us. If you haven’t received this notice, please contact us and someone from our team will be happy to help.

If you use a package forwarding service for deliveries, your items may have been misplaced at the forwarding location. Please contact this service directly regarding your package. Misha & Puff is not responsible for items not received if a third-party freight forwarding or mail redirection was used.

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