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Orders Lost After DeliveryUpdated 10 months ago

Misha & Puff is not responsible for lost or stolen packages following delivery. 

Please submit a safe address and communicate with carriers about deliveries. Once the package shows as delivered we are unable to obtain additional information from our carriers or process claims. If you live in the US or Canada, we recommend using the free FedEx Delivery Manager tool to redirect packages to a secure FedEx location or put a temporary hold on deliveries if you’re unable to be home to receive packages.

If your tracking shows that the carrier has delivered your package, but you have not received it, you should contact FedEx immediately as they may be able to assist in the recovery of your package.

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