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Orders Returned to SenderUpdated a year ago

Misha & Puff does not support re-shipment of any orders that were returned to the sender at this time.

Some reasons that a package may be returned to sender are:

  • Incomplete or incorrect address.
  • Package refused by the recipient.
  • Package unclaimed by the recipient.
  • Recipient unavailable to sign for the package.
  • Customs payment refused by recipient.
  • Carrier unable to reach the recipient to organize delivery.

Please double check your shipping address and contact details before checking out.

If you are living in the US or Canada, and you do not anticipate you will be home to sign for a signature required delivery we recommend you use the FedEx Delivery Manager tool to redirect your package to a secure pick up location for free.

For more info on FedEx Delivery Manager please visit the links below:

To learn more about FedEx Delivery Manager
To sign up for FedEx Delivery Manager

If an order is marked as refused by the recipient, once the package is received back, we will refund the order minus the original shipping costs and a 15% restocking fee.

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