Oversold OrdersUpdated 2 years ago

Due to a high volume of customers on the site at the same time, overselling of inventory can occur.

This issue is unfortunately unavoidable due to inventory and technical limitations.

If your order is affected by this issue, you will be contacted by our customer support team as soon as we are able to confirm it was oversold. We are committed to addressing any oversold orders within one week of our launch. This may seem like a long time, but it takes some time to process all of our launch orders and an oversold item may not be discovered until most of our orders are processed. We thank you for your patience!