Customer Service PolicyUpdated 4 months ago

We are committed to respond to your questions and issues within 48 hours, but this can vary at times of extremely high volumes. Please note our business hours are 9-5 EDT Mondays through Fridays. Emails received on Fridays and over the weekend will be addressed within 2 business days.

We currently do not support customers through Instagram DMs or comments or Facebook messages.

The best way to reach us is to fill out a support ticket here.