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Shop Pay

When checking out with Shop Pay, you have the option to pay now or later using a debit or credit card. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments


Taxes are calculated according to state rules, exemptions and thresholds. Taxes are non-refundable under any circumstances except cancellations. Change of

Payment Methods

All quick pay options will no longer be available on children's product pages, but can be found on our adult product pages. All payment methods and quick pay options can be found on the checkout page.

Discount Codes

If you are having trouble applying a discount code, please check that the code has been entered exactly as it appears. Our discount codes are case sensitive, so make sure the appropriate letters and numbers are upper or lower case. Please also check

Gift Cards

To buy one of our e-gift cards, please click here.  Please note: If you buy one of our e-gift cards, this is only valid to use online and will be sent to you electronically via email. If you would prefer a physical card mailed

Price Adjustments

Price adjustments can be made on items that go to final sale (not a promo code sale) within 7 days of your full-priced order. At the time of the request, the exact style, color, and size of an item must be available for purchase. We are unable to

Introducing Partial Payments through

1. Add the Made to Order (MTO) items to your cart. 2. Check out with 3. Pay half now and half a couple weeks before we ship your order. Want to expedite checkout? Set up your account in advance of the launch. Go here to registe

Introducing Buy Now, Pay Later with Shop Pay

1. Add items to your cart. 2. Check out with Shop Pay. 3. Choose to pay in 4 installments. Your first payment will either be due at checkout or 2 weeks after your purchase. The next 3 remaining installments will be automatically charged to your card

Using Store Credit

If you have a Misha & Puff store credit balance, when you navigate to your cart, directly above the CHECKOUT button there is a drop down menu where you can select the option to use store credit. After you select store credit, click CHECKOUT to apply

Finding Your Store Credit Balance

Your store credit balance can be viewed on your My Account page, and will also show when and why you received credits. To find your account page, click on the Knitted Together link in the upper right-hand corner of the site.

Need help with something order specific or just want to talk to the team?

Create a support ticket and we'll get back to you in 2-3 business days