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Gift Wrapping

Unfortunately, we are unable to add a gift note to orders at this time but all of our items are wrapped with care in Misha & Puff wrapping paper. We treat every order as if it's a gift, with no prices appearing on the receipt within.

Order with Missing or Incorrect Items

If you are missing an item from your order, please reach out to us so we can go over your options. You should also check your email and spam folder to make sure you did not receive an "Out of Stock" notice from us. If you haven’t received this

Oversold Orders

Due to a high volume of customers on the site at the same time, overselling of inventory can occur. This issue is unfortunately unavoidable due to inventory and technical limitations. If your order is affected by this issue, you will be contacted

Order Edits, Address Changes and Cancelations

Misha & Puff is NOT able to alter or cancel orders after they have been placed.  If you have a concern about your order, please contact us. Once your order has been shipped, you may exchange or return for store credit (unless

Need help with something order specific or just want to talk to the team?

Create a support ticket and we'll get back to you in 2-4 business days